Utility Companies
Provided below is each utility company's contact information. Please ensure that utilities are switched into your name effective your lease start date. Please let us know if you have any questions.
Electric:
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Dominion Power
- Website: https://www.dominionenergy.com
- Phone: 866-366-4357 - International: 011-757-857-2112
- Monday-Friday 8:00 AM to 5:00 PM ET
Water:
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Chesapeake
- Website: https://www.cityofchesapeake.net
- Phone #: 757-382-6352
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Address: Department of Public Utilities
306 Cedar Road Chesapeake, VA 23322 - Email: water@cityofchesapeake.net
- Monday-Friday 8:00 AM to 5:00 PM ET
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Virginia Beach
- Website: https://www.vbgov.com/
- Phone #: 757-385-4631
- Address: Public Utilities Customer Service - 2809 S. Lynnhaven Road, Suite 250 Virginia Beach, VA 23452
- Email: vbwater@vbgov.com
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Norfolk
- Website: https://www.norfolk.gov
- Phone #: 757-664-6700
- Address: 401 Monticello Ave, Norfolk, VA 23510
- Email: utwaing@norfolk.gov
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Portsmouth
- Website: https://utilities.portsmouthva.gov/
- Phone #: 757-393-8524
- Address: 801 Crawford Street, Portsmouth, VA 23704
- Monday-Friday 8:00 AM to 5:00 PM ET
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Hampton
- Website: https://hampton.gov/260/Public-Works
- Phone #: 757-727-6346
- Address: Public Works - 22 Lincoln St. Hampton, VA 23669
- Monday-Friday 8:00 AM to 4:30 PM ET
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Newport News
- Website: https://www.nnva.gov/waterworks
- Phone #: 757-926-1000
- Address: Newport News Waterworks - 700 Town Center Drive, Newport News, VA 23606
- Monday-Friday 8:00 AM to 5:00 PM ET
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Suffolk
- Website: http://www.suffolkva.us/201/Public-Utilities
- Phone #: 757-514-7000
- Address: 442 W Washington Street, Suffolk, VA 23434
- Monday-Friday 8:30 AM to 5:00 PM ET
- Email: publicutil@suffolkva.us
Gas:
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Virginia Natural Gas (Chesapeake, Suffolk, Norfolk, Virginia Beach, Hampton, Newport News)
- Website: https://www.virginianaturalgas.com/
- Phone #: 1-866-229-3578
- Email: G2VNGCustomerCare@southernco.com
- Monday-Friday 7:00 AM to 8:00 PM ET
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Columbia Gas of Virginia (Portsmouth)
- Website: https://www.columbiagasva.com/
- Phone #: 1-800-543-8911
- Monday-Friday 8:00 AM to 4:00 PM ET